About us

A local company.A relationship built on trust.

At Nexiaa, we support homeowners who want a professional, reliable and attentive presence for their home.

Nathalie from Nexiaa presenting the management plan to clients.

Our purpose

Nexiaa technician showing a report on a tablet to a client.

Looking after your home while you’re away should involve more than an occasional visit.

Nexiaa offers a different approach: scheduled visits, thorough checks, documented follow-up and a trusted presence when you’re not there.

For homeowners who want additional support, we also help coordinate and follow up on their home’s routine needs.

Who’s watching over your home

A local team. A structured service. A relationship built on trust.

Entrusting someone with your home starts with knowing who you’re dealing with.

At Nexiaa, we combine a personal approach with careful organization to provide a reliable, attentive presence while you’re away.

Portrait of François Lafortune of Nexiaa.

François Lafortune, MBA

President

François brings extensive experience in leadership, management, customer experience and business development to Nexiaa. An MBA graduate of the Kellogg School of Management, M.Sc. graduate of HEC Montréal and Lean Six Sigma Black Belt certified, he has spent his career leading teams and building rigorous service and operational standards. He is also a lecturer at HEC Montréal, where he teaches management and management skills.

His connection to residential care is also personal. For years, François has looked after the homes of family members during extended absences and manages his own Airbnb property, where he has earned Superhost status and maintains a 4.97 guest rating. These experiences gave him first-hand insight into the importance of consistency, attention to detail, responsiveness and having someone you can trust looking after a property when you are away.

François founded Nexiaa to bring that same sense of responsibility to a professional, structured service. He oversees Nexiaa’s service quality and operational standards with one clear priority: building lasting relationships of trust with homeowners.

Nathalie Bouchard

Vice-President, Customer Experience

Nathalie brings a strong background in sales, marketing and client service to Nexiaa. A business graduate of HEC Montréal, she also has more than 10 years of experience as a condominium board member, giving her practical knowledge of property maintenance, maintenance planning, service-provider coordination and the realities of caring for a residential property.

Her interest in homes and renovations further complements that experience. Nathalie is your primary contact at Nexiaa, beginning with your discovery call. She takes the time to understand your home, your needs and your expectations, then helps coordinate your service and ensures clear arrangements and attentive follow-up.

Her role reflects an important part of the Nexiaa approach: professional processes combined with personal, responsive service.

About us

Our approach

Nexiaa technician checking the thermostat while holding a tablet.

Thoroughness

Clear methods and structured processes.

Our standards

Professional standards

Entrusting someone with access to your home requires a high level of trust. At Nexiaa, our approach is based on clear professional standards, structured methods and a relationship of trust with every client.

Insured$2 million in liability insurance.
BondedActive bonding coverage.
Background-checkedAnyone who has access to our clients’ homes undergoes a background check.
Professional protocolsClear methods and structured processes.
Documented visitsA detailed, dated report after every visit.
Secure accessAccess to your home is managed through procedures designed to maintain its confidentiality and security.
Local presenceA team based on Nuns’ Island and Montreal’s South Shore.

National Home Watch Association accredited member

NEXIAA, Quebec’s first and only Home Watch company accredited by the NHWA.

The National Home Watch Association sets the standard for professional home watch services across the country. NHWA membership requires background checks, proof of insurance, and a commitment to ethical, professional conduct on every visit.

Our Community Commitment

Looking after a home means helping provide peace of mind to those who live in it. But we recognize that, for some young people, having a safe place to live and rebuild their lives cannot be taken for granted.

That’s why Nexiaa has chosen to support the Fondation des Auberges du cœur. The Foundation provides financial support to a network of 32 shelters across Quebec, offering accommodation and guidance to young people aged 12 to 35 who are experiencing homelessness or severe hardship, helping them build greater stability and independence.

As Nexiaa grows, we hope to expand our commitment as well, making a positive difference in communities across Quebec.

Learn More About the Foundation

Planning to be away?Let’s explore how we can help.

Tell us where your home is located and what you need. Together, we can determine how Nexiaa can help.

Phone : (450) 300-6339 · Email : info@nexiaa.com

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