Legal information
Privacy Policy
Last updated : September 2026
Nexiaa places great importance on protecting your personal information. This policy explains what information we collect through this website, why we collect it and what your rights are, in accordance with Quebec’s Act respecting the protection of personal information in the private sector (Law 25).
Information we collect
When you complete the contact form, we collect the information you provide:
- Your first and last name
- Your email address and phone number
- Your municipality and property type
- The service you’re interested in and your planned period of absence
- Any information you include in your message
We do not collect any keys, access codes or sensitive information through this website.
Why we use it
This information is used only to contact you, schedule a first conversation and prepare a service proposal tailored to your home. It is not sold or rented, and it is not used for any other purpose without your consent.
Appointment scheduling
Appointments may be booked through Calendly, a third-party service. When you select a time slot, the information you enter is processed by Calendly according to its own privacy policy. This service may store data outside Quebec.
Cookies and website analytics
This website may use analytics cookies to understand how it is used. These cookies are activated only with your consent, which you can give or refuse through the cookie banner. The website functions normally if you refuse them.
Retention and security
Your information is retained for as long as necessary for the purposes described above, then destroyed or anonymized. Access is limited to people who need it to perform their duties. Communications with this website are encrypted.
Your rights
You may request access to the personal information we hold about you, ask for it to be corrected or withdraw your consent to its use. You may also file a complaint with the Commission d’accès à l’information du Québec.
Person responsible
The person responsible for the protection of personal information at Nexiaa is François Lafortune, President. If you have any questions or would like to exercise your rights, you can email him at info@nexiaa.com.
Changes
We may update this policy. The date of the most recent update appears at the top of the page.